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HELP Convocation 2009
19/04/2009 - 12:00am
Frequently Asked Questions
1. When is the HELP Convocation?
2. Where will it be held?
3. When will the ceremony start?
4. When will the ceremony end?
5. When and where will light refreshments be served?
6. What time must I be there?
7. Is there a group photography session?
8. When and where do I have to report for group photography?
9. Will there be a re-shoot if I miss the group photography session?
10. When and where can I collect the complimentary group and stage photos?
11. If I reach Shangri-la at 10.30am for registration but my group photography session starts much later, isn’t it a long wait, especially when I have elderly parents and grandparents with me?
12. Are there seats for my elderly parents?
13. What time can my guests be seated in the Grand Ballroom?
14. Will there be a rehearsal for graduands?
15. Where can I purchase extra guest tickets?
16. When and where do I return the graduation gown?
17. What happens if I am not able to return the gown set at the stipulated time?
18. Can I bring my children to attend the ceremony? How much do I have to pay?
19. Is there a dress code for graduands?
20. How about dress code for my guests?
21. What are the parking charges at the Shangri-la Hotel ?
22. Will I receive my degree certificate during the convocation?
23. Can I have a copy of the ceremony program?
24. May I have the names of the various function rooms in Shangri-la hotel?
25. Whom should I contact if I have further enquiries?
1. When is the HELP Convocation?
The HELP Convocation will be held on Sunday, 19 April 2009
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2. Where will it be held? It will be held at the Grand Ballroom, Shangri-la Hotel, Jalan Sultan Ismail, Kuala LumpurPlease click here for location map http://www.holidaycity.com/shangri-la-kuala-lumpur/map.html
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3. When will the ceremony start?
The ceremony proper will start at 2.00pm sharp
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4. When will the ceremony end?
The ceremony is expected to end by 5.00pm
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5. When and where will light refreshments be served?
Light refreshments will be served after the ceremony, when the academics and graduates have processed out of the Grand Ballroom.Light refreshments will be served in the foyer outside the Grand Ballroom and in the Lower Lobby
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6. What time must I be there?
The Graduand Registration counter will be open from 10.30am. You have to register to obtain your STAGE CARD.
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7. Is there a group photography session?
Yes, it is included in the graduation package. Please refer to Q11 for your group photography slot.
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8. When and where do I have to report for group photography?
You are required to report at Bilik Pahang (at the Lower Lobby) at least half an hour before the group photography shoot. Please refer to Q11 for your group photography slot.
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9. Will there be a re-shoot if I miss the group photography session?
No, we will not do a re-shoot.
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10. When and where can I collect the complimentary group and stage photos?
On 20-22 April 2009, Mon-Wed @ HELP University College, Lower Foyer, Main BlockAfter 22 April 2009, @ Fotorex Portrait Sdn Bhd, 25-G Block B, Jaya One 72-A Jalan University, 46200 Petaling Jaya Tel: 03-7960 9019
Email: fotoreka [at] gmail [dot] com
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11. If I reach Shangri-la at 10.30am for registration but my group photography session starts much later, isn’t it a long wait, especially when I have elderly parents and grandparents with me?
Yes, it will be a long wait as the ceremony will only start at 2.00pm. Therefore, graduands and their guests are advised to have a proper breakfast and/or lunch while waiting to be seated in the Grand Ballroom. | University | Report at Lower Lobby | Photograph Session | | Macquarie University | 11.20 am | 11.30 am to 11.35 am | | Upper Iowa University | 11.25 am | 11.35 am to 11.40 am | | HELP University College | 11.30 am | 11.40 am to 12.00 nn | | Charles Sturt University | 11.50 am | 12.00 nn to 12.15 pm | | University of East London | 12.05 pm | 12.15 pm to 12.40 pm | | University of Queensland | 12.30 pm | 12.40 pm to 12.45 pm | | University of Manchester | 12.35 pm | 12.45 pm to 12.50 pm | | University of the West of England | 12.40 pm | 12.50 pm to 12.55 pm | | University of London | 12.45 pm | 12.55 pm to 1.00 pm | | International Graduands | 12.50 pm | 1.00 pm to 1.15 pm |
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12. Are there seats for my elderly parents?
Yes, in Bilik Perlis (Lower Lobby). Elderly parents are advised to wait in Bilik Perlis.
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13. What time can my guests be seated in the Grand Ballroom?
Approximately 1.30pm. We will make announcements for them to enter the Grand Ballroom.
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14. Will there be a rehearsal for graduands?
Yes, there will be a short rehearsal for graduands at about 1.15pm. We will show graduands how to ‘doff’, how to walk and where to walk. Graduands will be seated according to their programme and seat number during the rehearsal.
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15. Where can I purchase extra guest tickets?
1. During gown collection days on 1-3 April 2009
2. During the ceremony day, 19 April 2009 at the Shangri-la hotel .
Please see any of our staff at the Information Counter to assist you. Guest tickets are priced at RM180 each. We only accept CASH.
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16. When and where do I return the graduation gown?
1. After the ceremony at the Shangri-la Hotel
2. At the HELP Registry, by the latest 23 April 2009
Your gown deposit of RM450 will be returned to you upon the return of the gown in good condition.
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17. What happens if I am not able to return the gown set at the stipulated time?
We will charge RM50 per day from 24 April 2009
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18. Can I bring my children to attend the ceremony? How much do I have to pay?
Children below 10 are not encouraged to attend the ceremony for one simple reason that it is a solemn ceremony and may be too long for the children to sit through.However, if you do wish to have your children witness your achievement, it is perfectly alright to do so. A child who is 5 years and above would definitely need a proper seat and not share the seat with his/her parent. Hence, you are required to buy an extra guest ticket seat for your child at RM180 each.For those who are planning to bring children into the ballroom, kindly ensure that you take your child out of the ballroom in the event that he/she feels restless
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19. Is there a dress code for graduands?
Male graduands should wear a long sleeved shirt, neck tie and a dark coloured lounge suit with proper leather shoes.Female graduands should wear dresses or pant suits with court shoesFor all graduands: jeans, shorts, T-shirts, sneakers, sandals, open-toe shoes and slippers are not allowed.Traditional costume (kebaya, cheongsam, sari etc are considered as formal attires)
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20. How about dress code for my guests?
Graduands’ guests are expected to dress in formal attire.Traditional costume (kebaya, cheongsam, sari etc are considered as formal attires)
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21. What is the parking charges at the Shangri-la Hotel?
Parking will be charged a flat rate of RM8.00* per entry on convocation day. Validation of parking ticket is not required. [*subject to change]
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22. Will I receive my degree certificate during the convocation?
No, you will not be receiving your degree certificate during the convocation.
Please see the following persons for your degree certificates:
Ms Mageswary Sellathurai of HELP Graduate School,
Level 10, Wisma HELP
Tel 03-2099 2943
email magesws [at] help [dot] edu [dot] my
Master of EntrepreneurshipMater of BusinessMaster of Business Administration
Other degrees:
Ms Hairani Haron,
Registry, HELP Main Block
Tel: 03 2099 3737
Email: hairanih [at] help [dot] edu [dot] my
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23. Can I have a copy of the ceremony program?
Below is the tentative program. This is for your reference only as the program is subject to change on the convocation day.
| Sunday, 19 April 2009 - Convocation | | | 10.30am | Graduands’ registration | | 11.30am | Photograph session for graduands | | 1.30pm | Guests and graduands are seated | | 1.45pm | Arrival of Guest of Honour | | 2.00pm | Academic procession followed by Chancellor and Executive Chairperson’s procession (Guests are requested to stand) | | 2.15pm | Address by YBhg Tan Sri Datuk Paduka Dr Hajjah Saleha bte Mohd Ali
Chancellor and Executive Chairperson, HELP University College | | 2.20pm | Address by Guest of Honour/ Commencement Speaker | | 2.30pm | Presentation/ conferment of degrees by representatives from the respective universities | | 4.30pm | Presentation of Awards
Tan Sri Datuk Paduka Dr Hajjah Saleha Outstanding Award
HELP Pyramid Award President’s Commendation | | 4.40pm | Presentation of Awards
Tan Sri Datuk Paduka Dr Hajjah Saleha Outstanding Award
HELP Pyramid Award President’s Commendation | | 4.45pm | Presentation of memento to Guest of Honour | | 5.00pm | Academics’ and graduates’ recession | | 5.15pm | Light refreshments |
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24. May I have the names of the various function rooms in Shangri-la hotel?
Below are the names of the various function rooms. This is for your reference only as they may change on convocation day.
| LOWER LOBBY | | | Pahang Room & Johor Room | Graduands' Robing & Gown Return | | Penang Room | Graduands' Registration UEL, UOL, UWE, U Manchester | | Kelantan Room | Graduands' Registration CSU ( BUS, BIT, DBA, MBUS, MBA) Vietnam MBA HELP Programs UIU, Macquarie, UQ | | Negeri Sembilan | Photography Room Optional package with Fotorex |
| BASEMENT II | | | Perlis Room | Waiting area for elderly, pregnant mothers, physically challenged | | Grand Ballroom | Group Photography, Convocation Ceremony |
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25. Whom should I contact if I have further enquiries?
If you have further enquiries, you may contact the following persons for assistance:
Tel : 603-2094 2000
Anna Wong (ext 3525)
email wongsm [at] help [dot] edu [dot] my
Hairani Haron (ext 3518)
email hairanih [at] help [dot] edu [dot] my
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